Live More Offline Ltd

Privacy Policy

Introduction

This Privacy Policy provides you with details of how we collect and use your personal data through your use of our site: www.livemoreoffline.com or otherwise share personal information with us (collectively: “Users”). If you have any further questions regarding your privacy after reading this policy, please contact us at alex@livemoreoffline.com.

By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

Definitions

Personal Data – any information relating to an identified or identifiable natural person.

Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.

Data subject – a natural person whose Personal Data is being Processed.

We/us (either capitalized or not) – Live More Offline Ltd

Data Protection Principles

Live More Offline Ltd (including its directors, employees, advisors and self-employed contractors) is committed to the data protection principles of the General Data Protection Act 2018, and the UK General Data Protection Regulation (UK GDPR) and the General Data Protection Regulation (GDPR) (EU) 2016/679, which are:

  1. Personal data shall be processed fairly and lawfully.

  2. Personal data shall be obtained only for one or more specified and lawful purposes, and shall not be further processed in any manner incompatible with that purpose or those purposes.

  3. Personal data shall be adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed.

  4. Personal data shall be accurate and, where necessary, kept up to date

  5. Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

  6. Personal data shall be processed in accordance with the rights of data subjects under this Act.

  7. Appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.

  8. Personal data shall not be transferred to a country or territory outside the European Economic Area unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.

 

Grounds for data collection

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter " Personal Information ") is necessary for the performance of our contractual obligations towards you and providing you with our services and to protect our legitimate interests.

When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and Cookie Policy and use it to make informed decisions. 

 

Information we collect

We collect two types of data and information from Users. 

The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“ Non-personal Information ”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).

The second type of information Personal Information which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:

  • Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the Site

  • Identity and Contact Data: personal and identity data, including your name, postal address, email address and telephone numbers.

  • Transaction Data: details of services we provide to you.

  • Marketing and Communication Data: includes your preferences in receiving marketing from us and your communication preferences.

You can withhold your data from us if you wish. But where we need to collect personal data by law, or to provide services to you, and you fail to provide that data when requested, we may not be able to provide our services to you. In such cases, we may have to suspend or terminate our engagement, but if this is the case, we will notify you at the time.

How do we receive information about you?

We receive your Personal Information from various sources:

  • When you voluntarily provide us your personal details in order to register on our Site;

  • When you use or access our Site in connection with your use of our services;

  • From third party providers, services and public registers (for example, traffic analytics vendors).

 

Use of personal data

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

We may use the information for the following: 

  • Communicating with you – sending you notices regarding our services, providing you with technical information and responding to any customer service issue you may have;

  • To communicate with you and to keep you informed of our latest updates and services;

  • To market our websites and products (see more under "Marketing"); 

  • Conducting statistical and analytical purposes, intended to improve the Site;

  • Performance of a contract with you;

  • Necessary to comply with a legal obligation;

  • Necessary for our legitimate interests such as: managing queries relating to services we have provided you historically; to carry out administration in connection with the provision of services to you; to manage our relationship with you; to enable you to partake in a competition or complete a survey; to make suggestions and recommendations to you about services that may be of interest to you; to invite you to networking and professional events.

In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies and subcontractors.

In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third party providers, who may be located in different jurisdictions across the world, for any of the following purposes:  

  • Hosting and operating our Site;

  • Providing you with our services, including providing a personalised display of our Site;

  • Storing and processing such information on our behalf; 

  • Serving you with advertisements and assist us in evaluating the success of our advertising campaigns and help us re-target any of our users;

  • Providing you with marketing offers and promotional materials related to our Site and services; 

  • Performing research, technical diagnostics or analytics.

 

We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.

 

User Rights

You may request to:  

  1. Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information. 

  2. Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format. 

  3. Request rectification of your personal information that is in our control.

  4. Request erasure of your personal information. 

  5. Object to the processing of personal information by us. 

  6. Request to restrict processing of your personal information by us.

  7. Lodge a complaint with a supervisory authority.

 

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. 

If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Representative using the details provided below:

Alex La Via - Director

Duke House, Duke Street, Skipton, BD23 2HQ

07816 542053

alex@livemoreoffline.com
 

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. 

 

Deletion of data

At any time, you can request that any records of your personal data that we hold either electronically or paper based be deleted by emailing alex@livemoreoffline.com, or where available clicking on the unsubscribe button.

Paper or electronic copies of documents held by Live More Offline Ltd and which contain personal information will be destroyed or deleted after a course ends.

Emails to and from Live More Offline Ltd course participants or other individuals making enquiries to Live More Offline Ltd will be reviewed after a period of 2 years and if no longer necessary for the purposes will be deleted.

 

Marketing

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you. 

Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe, we will remove your email address or telephone number from our marketing distribution lists. 

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

Corporate transaction

We may share information in the event of a corporate transaction (e.g., sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

 

Minors

We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorisation by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us. 

 

Cookies and other technologies we use

Cookies are small files to help the site provide a better user experience on your computer. This includes retaining user preferences and storing information, for example shopping carts. They provide anonymised tracking data top third party applications like Google Analytics. As a rule, they will make your browsing experience better, however, you may prefer to disable them on this site and on others. The most effective way to do this is to disable them in your browser. Therefore, we suggest consulting the Help section of your browser. Alternative, you can take a look at the About Cookies website (aboutcookies.org) which offers guidance for all modern browsers.

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer and browsing to assist us in improving and optimising our website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.

Third party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

How do we safeguard your information?

We take great care in implementing and maintaining the security of the Site and your information. We employ industry standard procedures and policies to ensure the safety of the information we collect and retain, and prevent unauthorised use of any such information, and we require any third party to comply with similar security requirements, in accordance with this Privacy Policy. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorised access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

Transfer of data outside the EEA 

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyse our web access.
 

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. It is possible to opt out of tracking by Google Analytics by visiting the Google Analytics opt-out page.

 

Right to a copy of information held

Users in some countries will have the right to access any information that we hold relating to them. Please contact us at alex@livemoreoffline if you wish to access your information.

Updates or amendments to these Legal Policies

We reserve the right to periodically amend or revise the Legal Policies; material changes will be effective immediately upon the display of the revised Legal Policies. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgement and consent of such amendments to the Legal Policies and your agreement to be bound by the terms of such amendments.

 

How to contact us

If you have any general questions about the site or the information we collect about you and how we use it, you can contact us at alex@livemoreoffline.com or by phone 07816 542053.

Last Modified 20/06/2022